Average Score (411 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.9 Average

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  • Raymond J.09-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jontel B.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jason L.09-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Mariana R.09-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    John was professional, friendly, and made the whole experience easy. The team answered all my questions, and the process was quick and smooth.

    09-28-2025

    customer very pleased with entire process

  • Morgan M.09-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Max, Danny, and Shirley were great to work with and made my first time leasing a car educational and stress free. Getting into a new car is always going to take time but they made me comfortable while I waited and always kept me updated on their next task.

  • Roberta F.09-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I have purchased two VW here. I have had all my vehicles serviced there. I am always pleased with the service department. I will continue to buy and service here.

    09-29-2025

    Thank you so very much for your business!

  • Ryan J.09-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Cynthia H.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    My lease was coming up on my VW Passat. Started looking at the VW Tiguan SE. The new 2025 were coming out and I got a call from the dealership to come in and look at them. I took the car out and drove it for a couple hours and made the decision to purchase. The people at the dealership that I work with were very efficient professional and knowledgeable about the car.

  • Henry W.09-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    You are the best!10

    09-26-2025

    Thank you so very much for your business!

  • Shih T.09-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2025

    I have brought my new car that I bought two weeks ago to the service department twice. And now I have to bring it back a third time in 4 days for the same problem check engine light.