Average Score (418 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

418 Ratings

4.9 Average

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  • Jim A.07-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    It was easy to schedule, quick and the cost was covered.

    07-15-2025

    Thank you so very much for your business!

  • Glenn E.07-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    James was outstanding!

    07-15-2025

    Thank you so very much for your business!

  • Kathleen B.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I chose a 5-star rating because my service advisor, Mark Aquiar, always makes sure he keeps me informed on the progress of my Tiguan. He let me know to look on line for a coupon so I could save money.

    07-15-2025

    Thank you so very much for your business!

  • Matthew D.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    As always, Mark was kind, efficient and helpful. Always great service.

    07-14-2025

    Thank you so very much for your business!

  • Kristen S.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • John S.07-12-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Tracy A.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Phillip L.07-08-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Easy process. Reviewed car online, submitted a request to discuss and was contacted the next morning. Confirmed the price and bought it when I got back into town. No games, no wasted time.

  • Marla G.07-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Chris was wonderful!! He was knowledgeable, patient and so helpful throughout the entire process

  • Regan S.07-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Service is always great! James is always my service guy and he’s awesome.

    07-07-2025

    Thank you so very much for your business!