Average Score (418 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

418 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Louis G.02-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Maria A.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Beatriz J.02-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Mark R.02-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Gary G.02-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Service advisor was pleasant and knowledgeable

    02-11-2025

    Thank you so very much for your business!

  • Carlos D.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Jeannette G.02-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I made an appointment for 7:30 in the morning when I arrived I was told that are they still had about 20 cars from the day before and that I need to wait all day for my oil change give me that information I ended up Uber ring to my workplace spending an extra $30 and I got a call about two hours later, stating that my car was done

    02-05-2025

    Thank you so very much for your business, have emailed and called you. I hope to hear back from you soon.

  • Raymond J.02-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Loretta P.02-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Bryan is always so friendly, professional and on his game! He communicates well and strives to give the best service and complete repairs in a timely manner. I always look forward to seeing Bryan and feel very confident that he will take care of me or my son's Volkswagen as if it were his own. I have full trust in Bryan and have enjoyed working with him for so many years. Thank You!! Lori L Parrish

    02-04-2025

    Thank you so very much for your business!

  • Chelsea R.02-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service. Mark is super!

    02-04-2025

    Thank you so very much for your business!