Average Score (418 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

418 Ratings

4.9 Average

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  • Lauren C.08-27-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    From the sales team (Max, Julian, Brett), Danny in finance, and Dave in parts the team was fantastic. Could not have asked for a better and faster experience. Highly recommending to friends and will be back. Thank you for not treating me like a single female (like other dealers do) but a person trying to purchase an SUV. THANK YOU!!!

  • Carolyn B.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    easy to get appointment they got me in and out by time requested

    08-28-2025

    Thank you so very much for your business!

  • Bianka E.08-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This is very easy and had a great experience only.

  • George L.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Isaac was great. I came in with an emergency and no appointment. He was able to get me a service work-up that afternoon. Then he and the mechanic got it done by mid-afternoon of the next day. Appreciate his service and help.

    08-27-2025

    Thank you so very much for your business!

  • Emiliano M.08-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Everything was very easy

  • Gemini G.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    From my few experiences, this dealership is doing it right. Everyone is super friendly and accommodating, and it genuinely feels like they care about me as a consumer. I bought my Tiguan new and have been coming to Orlando north since and I’ve never had a bad experience. I was surprised to hear that my bill was lower than my quote. I got a same day appt and even got a courtesy ride back home. Keep doing what you’re doing, VW! I’m a global operations manager and am always impressed with the service I get.

    08-25-2025

    Thank you so very much for your business!

  • Julie D.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Thomas S.08-23-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    John was very helpful...chose the perfect color. And kept his promise to get me out fast with my new cat

  • Ariana S.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service was excellent and I am always very satisfied with the care they take of my car.

    08-25-2025

    Thank you so very much for your business!

  • Gloria S.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025