Average Score (418 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

418 Ratings

4.9 Average

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  • Stefanie L.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The process was seamless with no surprises along the way. We wanted specific car based on the lease special and they offered top dollar for our trade in. We were in and out under 2 hours and never felt slimy.

  • Michael D.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    To let you know, you're doing an outstanding job.

    08-21-2025

    Thank you so very much for your business!

  • Zlatko P.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Lenin G.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They fixed my Car and provided transportation while waiting on parts

    08-20-2025

    Thank you so very much for your business!

  • Edna B.08-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Alan P.08-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Quick and easy. Very friendly. John was great

  • Irena B.08-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    This was my first time using this dealership, and I couldn’t be happier with the experience. I’ve had bad experiences with another VW dealership in town, but this was completely different—in the best way possible. My son had used this location before and highly recommended it, and I can see why. Everything went smoothly, and I truly felt I was in good, trustworthy hands. From Rose Marie, who assisted me with booking the appointment and went out of her way to accommodate my ever changing availability, to James, the service advisor who kept me well informed, and Carlo, the mechanic who worked on my car and even came to speak with me personally—every interaction was excellent. The recall was completed along with the additional requests I made, and the recommendations given were accurate and necessary, without any upselling. I’m very pleased with the service and will definitely return.

    08-19-2025

    Thank you so very much for your business!

  • Roger A.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great

  • Sarah B.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I have been coming here for over 10 years now and purchased several cars here. Every time I come hear everyone says hello or can I help you. The coffee machine is great because it makes the best hot chocolate . Mark A. is my advisor and has been for years, he know what I want when I come in to see Benji. Albert is my go to mechanic, he has been working on my cars since I first came, it was called Royal Volkswagen. The place does need updating in the waiting area however. But Mark is always looking out for me. I do love this dealership.

    08-19-2025

    Thank you so very much for your business!

  • Anne-marie F.08-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The service received at this location is always excellent. I had my car towed and they diagnosed the problem, got approval for my car warranty , and installed parts and ready by 4:00 PM the same day.

    08-19-2025

    Thank you so very much for your business!